Financial Analyst, Revenue Services – The City of Toronto (OMTRA 2025-16)

Financial Analyst, Revenue Services

Job ID: 53700
Job Category: Finance, Accounting & Purchasing
Division & Section: Revenue Services, RevSvcs Operational Support, Assessment Analysis Unit
Work Location: North York Civic Centre, 5100 Yonge St, Toronto, M2N 5V7
Job Type & Duration: 5 Permanent Vacancies
Hourly Rate and Wage Grade: $48.49 - $53.14, TFS341, Wage Grade 15
Shift Information: Monday to Friday, 35 hours per week
Affiliation: L79 Full-time
Number of Positions Open: 5
Posting Period: March 31 to April 14, 2025

Section Information and Requirements

3 Permanent Vacancies – Assessment and Analysis Unit The Financial Analyst is responsible for auditing the City of Toronto's annual property assessment roll to ensure accuracy and safeguard revenue. It requires in-depth knowledge and expertise in assessment and taxation legislation, property valuation methodologies, and municipal tax policy. Responsibilities include conducting research, financial analysis, and identifying key assessment roll issues. The position also involves developing financial models, initiating corrective actions through appeals, and preparing documentation and expert witness testimony for Assessment Review Board hearings

Financial Analysts should have:

Extensive experience in property assessment and appraisal evaluation across various types of real estate.
Extensive knowledge of real estate principles, property valuation methodologies, and recognized land and building valuation techniques.
Accreditation from an Appraisal/Assessment Institute or Appraisal Association (considered an asset).

2 Permanent Vacancies – Operational Support

The Financial Analyst is responsible for the development, and maintenance of corporate and divisional policy, including related financial analysis, and in the analysis of legislation affecting municipalities, particularly in the areas of property taxation and assessment, utility administration (water and sewer and solid waste management), User and Program Fees, Municipal Land Transfer Tax and parking tags.

Financial Analysts should have:

Extensive experience in financial and/or tax policy analysis at the municipal or other public sector level.
Experience in research, analysis and interpretation of data and preparation of policy/technical reports/business cases.
Considerable experience with MS Office products (i.e. Word, Excel, PowerPoint and Access).

Major Responsibilities:

Conducts financial and policy research and analysis in the areas of assessment and property taxation, utility administration (water and sewer and solid waste management), User and Program Fees, Municipal Land Transfer Tax and Parking Tag operations, and develops financial modeling to identify issues, highlight trends/areas of concern, recommend solutions and corrective actions.
Prepares reports, briefing notes, draft by-laws and correspondence and prepares/delivers presentations identifying issues, financial impacts and recommendations for Senior Management and Agencies, Boards, Commissions and/or Council.
Reviews and prepares Statements of Issues, collects and prepares documentation to support the City's position (including performing site inspections/visits and obtaining visual evidence), prepares Statements of Response, represents the City at quasi-judicial tribunals (such as the Payment in Lieu Dispute Panel and the Assessment Review Board) and acts as an expert witness when required.
Assists in representing the City in negotiating provisions/settlements and providing solutions/decisions for consideration of the Chairs/Judges.
Identifies the City's assessment growth market trends, errors and anomalies and liaises with MPAC to confirm actual growth for the assessment base, and prepares/monitors quarterly reports on forecasted assessment growth/loss, and takes corrective action by launching assessment appeals when necessary.
Conducts independent research on municipal issues, referencing technical journals, published studies, and other sources, prepares summaries and reports on findings, using assessment/appraisal research and financial analysis to identify issues, highlight trends/areas of concern, develops financial models to assess impacts and recommends solutions.
Participates in discussions and negotiations with other departments and/or governments, and liaises with city staff, consultants, external organizations and the public and participates in staff working groups, committees and external groups to acquire and share information in support of cross corporate or departmental policy development.
Conducts special operational research and analysis on corporate programs and business processes as assigned.
Conducts quality assurance and performance audits on divisional functions, work processes and introduces customer service enhancement strategies.
Documents internal processes and workflows, prepares & maintains procedural manuals, flowcharts and other documentation for various functions in the Division.
Interprets provincial and federal statutes, regulations and policy statements, prepares analysis and determines impacts on operations and City policies, recommends legislative/regulatory amendments where necessary, and maintains up-to-date knowledge of all applicable statutes and regulations.
Conducts independent research and surveys on municipal issues, referencing technical journals, published studies and other sources and prepares summaries and reports on findings
Develops and undertakes program reviews, fieldwork studies and applied program evaluations as required.
Participates/coordinates specific work and/or divisional projects and delegates tasks and responsibilities to junior staff and/or consultants assigned to specific projects.
Provides advice to staff in the review and analysis of problems, projects and new priorities. Participates in the development of goals, objectives and performance standards. Drafts and revises related program plans, policies and procedures.
Evaluates policy alternatives, and prepares cost/benefit analyses and business cases for corporate or various divisional initiatives.
Reviews divisional policies, processes, procedures and systems, evaluates exposure to risk, reports findings and recommendations and/or develops improved/enhanced internal controls and new workflow processes.
Consults and negotiates with other units within the division and other City divisions (including Legal, Accounting, Building, Planning, Facilities & Real Estate, Toronto Water, Economic Development, Budgets, etc.), and with provincial governments and agencies, school boards, and other municipalities, in the development of new policies and procedures, new regulations or legislative changes as required.
Engages internal/ external stakeholders in goal setting aimed at achieving City and/or divisional objectives and tracks performance accordingly. Reports on results as required to Committee and Council.
Leads and coordinates staff training / development, prepares policy statements and facilitates in-service training.
Identifies system problems/issues, tests system enhancements, advises Supervisor of test results and assists with implementation.
Provides input to the development of the annual budget for the Operational Support Unit.
Responds to inquiries or other issues escalated beyond the scope of front line staff ensuring a prompt, courteous reply, including appropriate action and follow up.
Assists in preparing Requests for Proposal and similar documents, evaluating responses and selecting successful proponents and negotiating service contracts.

Key Qualifications:

Your application must describe your qualifications as they relate to:

Extensive experience in financial and/or tax policy analysis at the municipal or other public sector level.
Post-secondary education in a discipline relevant to the job function (e.g. Property Assessment, Business, Accounting, Finance, etc.) or an equivalent combination of education and/or related experience.
Extensive experience in preparing property assessments and evaluating appraisals for various types of real estate including but not limited to Commercial/ Industrial properties (preferably large properties).
Experience in research, analysis and interpretation of data and preparation of policy/technical reports/business cases.
Considerable experience with MS Office products (i.e. Word, Excel, PowerPoint and Access).

You must also have:

Knowledge of municipal taxation and property assessment legislation, policies and practices as they apply to the operations of the Division, Utilities, Parking Tags, Municipal Land Transfer Tax and User and Program Fees and other legislation affecting municipalities.
Strong analytical and organizational skills.
Thorough knowledge of principles and practices employed in financial analysis of major business and government operations.
Ability to conduct detailed and/or non-structured research or analysis with minimum supervision, within tight deadlines.
Ability to utilize computer software packages relevant to supporting the division's core requirements such as Visio, InfoMaker or Crystal and MS Project.
Advanced knowledge of Zoning Bylaws, Official Plan, Planning Act, and Planning processes and changes.
Appraisal/Assessment Institute or Appraisal Association accreditation would be an asset.
Advanced knowledge of the real estate practices, principles, property valuation, and the use of recognized methods of land and building valuations in and around the City of Toronto or other major cities in Canada.
Analytical, conflict resolution and problem-solving skills, with the ability to develop, recommend and implement effective solutions.
Ability to communicate effectively, both orally and in writing, at a professional level with senior management, consultants, staff from across the organization, including elected officials and the public.
Ability to establish effective working relationships with stakeholders, employees, client departments, outside agencies and/or politicians and other levels of government.
General understanding of project management methodology and standards.
Ability to vary work schedule based on operational requirements, and to set priorities, plan and execute tasks.
Excellent interpersonal skills to act as divisional representative and to liaise with all levels of staff, other levels of government, legal, councillors, public, and other external contacts in an efficient, discrete and diplomatic manner.
Familiarity with government legislation in the areas of Occupational Health and Safety and Municipal Freedom of Information and Protection of Privacy Policy.

How to Apply:

For more information on this and other opportunities with the City of Toronto, visit us online at https://jobs.toronto.ca/jobsatcity/. To apply online, submit your resume through the job portal, quoting Job ID 53700, by Monday, April 14, 2025.

Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. For more information, visit jobs.toronto.ca or follow us on Twitter at Twitter.com/CityTOjobs, on LinkedIn at Linkedin.com/company/city-of-toronto or on Facebook at Facebook.com/CityTOjobs.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.